Frequently asked questions
When will my order be delivered?
Your order will be packaged really carefully and delivered wherever you want. Delivery takes between 2-4 business days. You will receive an e-mail after ordering with more information about the delivery. Next Day Delivery is available for orders made before 2pm Monday to Thursday
Can I Return my product?
Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition.
Please return to Bird Plus
PO BOX 12635
Colchester
CO7 5AN
What can I do if my item (or part of it) is damaged?
We work hard to deliver your items without damage. Orders can be returned or exchanged within 30 days of receiving the parcel, providing they are in original resalable condition. If damaged on route please send us a photo in the first instance to info@birdplusuk.co.uk